Angelo Kah'el Paris
Shipping & Returns
We are committed to offering a refined shopping experience, from the moment your order is placed until it reaches you.
Shipping Policy
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Within Lebanon
We offer delivery throughout Lebanon.
- Beirut & Mount Lebanon: 1–3 business days
- Other regions: 2–5 business days
Shipping Charges
Shipping fees are calculated at checkout and may vary depending on the delivery location and promotional offers.
Order Tracking
Customers may contact us directly for updates regarding their shipment status.
Incorrect Address Information
Customers are responsible for providing accurate delivery information. Angelo Kah'el is not responsible for delays resulting from incorrect or incomplete address details.
Delays
While we strive to meet estimated delivery times, delays may occur due to weather conditions, transportation issues, public holidays, or other unforeseen circumstances.
Returns, Exchanges & Refunds
Final Sale Policy
Due to the nature of perfume products and for hygiene, safety, and product integrity reasons, all fragrance purchases are considered final sale.
We are unable to accept returns, exchanges, or refunds for opened, used, tested, or tampered products.
We kindly encourage customers to review product descriptions carefully before placing an order. If you require assistance selecting a fragrance, our team will be happy to assist you before your purchase.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or if you receive an incorrect item, please notify us within 24 hours of delivery. Claims submitted after this period may not be eligible for review.
To assist us in reviewing the issue, please provide:
- Your order number
- A clear description of the issue
- Clear photos of the product
- Clear photos of the outer packaging and shipping box
Once reviewed, our team will determine the appropriate resolution, which may include a replacement or another suitable solution where applicable.
Customer Support
Contact Us
For shipping, returns, or order-related inquiries, our team will be pleased to assist you.
Call / WhatsApp
+961 79 333 653
Info@angelokahel.com